Version 6.3 Features

• ROUTEMaker Route Management System
• CRM - Customer Relations Manager.
• Added "First Visit" date to History.
• Big Red Customer Alerts.
• Order Viewer for Sold and Active.
• Show me all features.

• Print Quick Orders in just a couple of steps.
• Print Invoices in advance for use at a drive up window.
• Can have customer name/phone or generic.
• Add customer name/phone at markup.
• Prints much faster than you can hand write.
• Configurable Due Date eliminates quesswork.
• Due date override if necessary.

• Drop Offs for Dry Cleaning Software

• Print Quick Orders in just a couple of steps.
• Print Detailed Orders that can be marked up later.
• Add Dryclean, Laundry, etc. to the same ticket,
• Print separate tickets for each department.
• Enforces your price list.
• Tracks any price changes and reports it.
• Add coupons and discounts at drop off if desired.
• Track actions and secure them under management control.
• Pictures on Garments make training easy.
• Prices show on button for fast price quotes.
• You can change text and prices at any time.
• Change pictures or don't show a picture.
• Configured Due Date eliminates quess work on pickup date.
• Due Date can be calculated by garment type if needed.
• Add colors and/or patterns.
• Upcharges are defined by you and for each garment.
• Maximum flexibility in pricing.
• Pay on pickup or pay on drop off.
• Customers Starch and Finish preferences are shown.
• Shows any orders ready for pickup at time of drop off.
• Shows In-Process and Ready counts on main screen.
• Promotional items can automatically pop up.

• Complete Security Lockdown if desired.
• Add upcharges to an existing order at any time.
• Reprint invoice and/or tags at any time.
• Add coupons and adjustments at any time.
• Track changes made to an order.

• Rack finishd orders to numbered, alphabetical or free form locations.
• Racking step is optional.
• Use customers last name initial as racking location.
• Do speed racking with optional barcode reader.

• Combine multiple orders into a single payment.
• Add coupons at the time of pickup.
• Cash, Checks, Credit Cards, and On-Account pay types.
• Store credits payment option.
• Check #'s can be entered and tracked (optional).
• Credit card processing is done right from pickup.
• No need to double enter credit card amount at CC terminal.
• Credit card customer signs right on the pickup invoice.
• Caculates change due and shows clerk.
• Tracks discounts given by clerks and shows to management.
• Print 1,2,3 or no copies of the invoice.

• Sale inventory without needing customer information.
• One button touch on sales items.
• Shows pictures and prices of items for sale.

• Enhances Your Route Delivery Service.
• Simplifies Route Management.
• Compare Calculated to Actual Drive Times.
• Keep Track of Drivers.
• Track Vehicles and Mileage.

• Unlimited Notes
• Spending Habits
• Spending Graph w/Alerts
• EMail Customer

• See Drop,Assemble,Pickup hourly statistics
• Management View shows Production Counts real time.
• View Employee Timeclock
• Reprint or view a past invoice at anytime.

• View customers complete history with one touch.
• View changes to any order.
• Reprint or view a past invoice at anytime.
• Sales History Report shows Yearly and Monthly sales.
• Shows 30,60,90 days of history or all history.
• Shows rewards points accumulated over 30,60,90 days.
• Shows yearly qty and totals for fast customer evaluation.
• Show In-Process, Ready, and Sold orders.
• Shows number of days since last visit on main screen like "40 Days Since Last Visit"

Drop Off Reports

• Drop Off Report
• Dropped off Yesterday
• Drop Offs by Department
• Drop offs Per Hour
• Drop offs by Garment
• Drop Off Department Summary
• Drop Off Details
• Year-to-Date compare against last year.
• Month-to-date comapre against last year.

Pickup Reports

• Pickups by Order#
• Picksups by Customer
• Tommorows Expected Pickups
• Pickups with Discounts
• Pickups with Coupons
• Pickups by Department
• Pickup Tender Summary
• Pickups Done by Each Employee
• Pickup Details

Production Reports

• Garment Item Workload
• Deparmtne Workload
• Garment Production Times
• Department Production Times
• Production by Employee
• Orders Not Racked
• Order Aging
• Racked Orders by Order#,Name,Rack#
• Active Inventory
• Rack Location History

Customer Reports (can also print as Postcards or Mail Labels)

• New Customers
• VIP Customers
• Inactive Customers
• Customer History
• Discount Customers
• Discounts Given
• Birthday Report
• Credit Cards Expiring
• Credit Card List (secure)
• Customer List
• Top Customers by Sales$

Sales Reports

• Customer Sales Detail
• Customer Sales Summary
• Sales Period Comparison

A/R Reports

• Who Owes Money
• Account Aging
• Payments Made
• Statements - Plain, formatted.

Management Reports

• Voids by Employee
• Payouts by Employee
• Exceptions / ReDo's
• Time Clock Hours Worked
• Employee Schedule
• Price Changes Made
• Payment Types
• Price List
• Exceptions Summary
• Balance Till
• Tax Report

• EMail statements to Account Customers
• EMail Coupons
• EMail Coupons to all customers
• EMail "Happy Birthday" coupons to customers.
• EMail "We Miss You" to inactive customers.
• EMail "Welome" coupons to new customers.
• You can define your own coupons.

• Customer Rewards points are collected per garment.
• Print customers Birthday, Miss You, etc. mail labels, postcards.
• EMail customers who are inactive to get them back.
• EMail new customers to reward them.
• Print coupons at time of sale if levels are met.

• Put customers balances on account.
• Send statements to customers who owe you money.
• Blank statments or formatted statements.
• Statements fold into a #10 envelope for easy addressing.
• Print reports of who owes you money.
• Track 30,60,90 days past due.

• Receive payments from customer by cash, check, CC.
• Easily view past payment history.
• Prints receipts on payments if needed.
• Give Store Credits or barters.

• Add 1 or 100's of Routes.
• Add 1 or 100's of stops to any route.
• Add stops within stops.
• Track billing responsibility and invoicing.
• Print Manifests.
• Scheduling pickups and deliveries.
• Satellite store orders input.

• Track number of quarters given out per pound.
• Attach a scale for accurate weighing.
• Displays recommended machines based on pounds.
• Track employee coin usage for theft.
• Reports show Price Per Pound.

• Lets your employees clock in and out.
• You will never have to add up time cards again.
• Prints employee schedules.
• Prints report for employee to show their hours worked.
• Helps eliminate buddy punching.
• Manages your staff and controls who can do what.

• Backup your important store data to inexpensive flash drives
• Restore data from backups at your home/office.
• Fast backup only takes a few seconds.

• Our Pro systems lets you access your store from home. (Requires WinXP Pro and DSL internet connection)
• We can access your computer (with your permission) so we can help you if necessary.
• Download files to your home or office.

• You can edit your sales at any time under management control.
• Lets you control past orders.
• Lower or change amounts collected if needed.

• Enter existing orders on one line.
• Lets you enter your existing inventory quickly.

• Lets you scan orders for delivery and put On-Account in one easy step.

• The computer can control the opening of the cash drawer.
• Reports on each opening of the drawer.
• Opens under management control.

Store Information

• Store Name address.
• Hours of operation for open, closed, times of day.
• Standard processing days
• Garment days override of standard days switch.
• Cutoff time by day of the week.
• Default tax rates including Canadian rates.
• Allow change on checks control.
• Show warning on excessive change.
• Show promo's on dropoff.
• Track Check Numbers.
• Use customer initials for racking.

Hardware Settings

• Control different printers for different operations.
• Control number of copies printed.
• Print / No Print for each processing step.
• Control cash drawer setup
• Control credit card processing.
• Setup ProfitEYE.
• Setup Laundry Scale.

Pricing Setup

• Define names and tag styles for each department.
• Define garments for each department.
• Define upcharges for each garment.
• Define processing days, piece cnt, tax for each garment.
• Print special handing instructions for any garment like "Leather Release Form"
• Assign pictures to any garment.
• Adjust pricing up or done by fixed amounts or percentages.

Customers

• Find customers by Name, Phone, or ID default.
• Determine which fields are required for customer entry.
• Only needs a minimum of name and phone.

Adjustments and Coupons

• Define price levels for 6 different discount levels.
• Adjustments can raise or lower default pricing.
• Set optional Environmental impact description.
• Set Environmental fee pricing and select per department.
• Define rewards coupon settings.

Security Settings

• Define who can do what in your system.
• Require login for each part of the program.
• Set user levels of Employee, Asst Man., Manager, Owner.
• Enable/Disable security for different areas of the program.

Communications Setup

• Set your store EMail address.
• Set Rewards destination EMail.
• Set Credit Card processor.

Ticket and Tag Layout

• Define which fields show up on your invoices.
• Define tag style from Tag Rolls, to continuouse rolls.
• Set Invoice "Greetings" at top and "Thanks" at bottom.
• Set Tag printer style.

• Search for lost or missing garments by color, type, etc.
• Show all "Red" garments in your store.

• Prints a list of missing inventory.
• Scan each garment in your store and a report shows which order where not scanned but should be in the store.
• Just a few mintues of time can help control your inventory.

• Send Customer, Sales, and rewards information to your home or office via email.
• Export Customers and Sales to Excel compatible files.

• View picked up orders at anytime and reprint an invoice.
• View orders for any date or range of dates.

• Send messages to your employees.
• Employees can send messages to management.
• Customer dispute tracking.

• Automatically prints coupons based on configed settings.
• Control rewards points per garment.
• Define and print your own coupons.
• See rewards collected on customer history.
• Bithday, Miss You, Welcome and other coupons included.

• Assign discount levels to any customer.
• Employee discounts can be assigned for auto pricing.
• Wholesale customer pricing discounts.
• Leve 1 and 2 discounts can be defined.
• Discounts and adjustments can be department specific.

• Environmental fees can be charged per department.
• Enter % discount coupons.
• Enter specials or overrides like "Next Day Service".
• Control and enter Redo's.
• Add On-The-Fly items.